FAQ
Common questions about CORE
Straight answers to the things serious buyers usually need to know.
Security and data
How client data is handled.
What happens to my client data?
If you self-host, your data stays on your infrastructure. If we host, it lives on dedicated infrastructure we manage on your behalf — it remains your data. If the relationship ends, we hand over what you need and remove our access. For law firms and other sensitive environments, CORE operates inside your existing confidentiality boundaries.
Do you learn from our data?
We learn from deployments, configuration patterns, and operational lessons. We do not train on or repurpose your client data. That is a hard line.
Is this secure?
The model is: dedicated infrastructure, explicit access, documented configuration, and auditable operational responsibility. We walk through the security model during scoping so you know what exists, who can access it, and why.
Do you have access to our systems?
During deployment, usually yes — that is how configuration and integration happen. After deployment, access depends on the operating model you choose. Either way, access is documented and revocable.
Practical setup
What deployment actually involves.
Do I need an IT person to maintain this?
Self-hosted deployments need someone who can handle basic server administration. Hosted deployments put the infrastructure burden on us. You do not need a full-time IT person, but someone should own the system internally.
What systems does CORE connect to?
Typically email, calendar, document storage, and practice management or workflow tools. If your software has an API, integration is usually straightforward. CORE is intended to integrate with your environment, not replace it.
How long does setup take?
Typically 2–4 weeks from signed agreement to live system. Smaller deployments with standard integrations move faster. More complex environments take longer. We define the timeline before build starts.
Can we start small and expand later?
Yes. In fact, that is often the best approach. Many practices start with one or two high-friction workflows, get those stable, and expand from there.
Cost and commitment
How pricing and ownership work.
How much does CORE cost?
CORE is priced by complexity: number of workflows, integration depth, approval logic, and customization needs. We scope before we quote, so you know the actual price before committing to the build.
Are there ongoing fees?
Only if you want an ongoing relationship. You can run the deployment independently after handoff, or keep us involved for support, refinement, and hosting.
What if we want to stop?
Everything we deploy should remain yours: configuration, workflows, documentation, and operating understanding. If the relationship ends, your system should keep running.
Fit
Whether CORE is right for your practice.
We're a small practice. Is CORE too much for us?
Not necessarily. What matters more than size is whether you have defined, repeatable workflows that are stealing time from higher-value work.
We already use practice management software. Do we have to switch?
No. CORE is designed to work with the systems you already rely on.
We've tried automation before and it didn't work.
That is common. Most automation fails because it is poorly scoped or expected to solve workflows that were never actually defined. CORE works best when the workflow is real, expectations are clear, and someone is accountable for keeping the system healthy.
Is this just a chatbot?
No. CORE is operational workflow automation with AI in the loop where it is useful. The point is getting repeatable work handled reliably with the right approvals, escalation points, and context.
The 'Deployed by Seven' question
What it means that Seven is part of the model.
What does "Deployed by Seven" actually mean?
Seven is an AI crew member at Aleph — Employee 0007 — and part of the delivery model behind CORE. Seven may help structure workflows, configure operating context, document the system, and maintain continuity around why your deployment works the way it does.
Is this a gimmick?
No. It is simply how we work. You may interact with Seven directly during the engagement, or mostly with human team members. Either way, the model is real, and the continuity it creates is one of the reasons CORE works differently from generic automation offerings.
Still have questions?
Get in touch. We'll talk through your situation honestly and tell you whether CORE makes sense for your practice.